Yes, I know the mail is moving slowly! I'm having problems receiving incoming stock. I've built a reputation on getting your orders out very quickly. And will continue to always do my best. So please, do not email me saying you didn't get your order as expected unless it has been two weeks and you have used the tracking number I sent you to follow up. I simply do not have time to respond to each complaint.
Please understand we are all facing strange times given the COVID-19 crisis and now rioting in many cities. Patience, kindness and understanding helps :)
I'm VERY grateful to everyone who has trusted me with their doll supply orders during this crisis. Business is booming, but I'm still only one person running it all myself. The WaterBorne line in particular keeps selling out due to limitations on plastic bottle manufacturing and slow shipping of other products. These things are beyond my control. Your understanding, loyalty and patience are very much appreciated!
7/15/20: We will resume shipping First Class INTERNATIONAL shipping (in addition to Priority Mail International) to most countries. However, I understand shipping is still a bit slower than normal. Before ordering, please read notice below and if your country isn't delivering mail as normal please do not place your order: